Terms of use

Plain rules for using delitesco. By making an account you agree to them and to the privacy policy.

Last updated 9 November 2026

Who is who

Provider: An individual based in Poland
You: Anyone aged 16 or over who makes an account
The service: Email aliases that forward to your inbox, replies from them, the website and the browser extension
Contact: support@delitesco.net for help and questions about these terms

Your number: It is your only way in. We store only a hash of it, so we can’t show it again or recover it. If you lose it, the account and its aliases can’t be reached.
Keep it safe: Anyone who has the number can use the account. Change it in Account if someone else may have seen it.
One person, many accounts: You may have as many accounts as you need. Don’t make accounts to get around a limit or a block.
Deleting: You can delete the account at any time. Everything is erased right away and can’t be restored.

You pay for time, not for aliases.

Price: €3 for a month of time. Several months can be bought at once.
How: On a payment provider’s own page, in cryptocurrency or by card. The provider’s terms apply there, and some providers sell you the time as the merchant of record.
Renewing: Time adds up and never renews by itself. We never charge you again unless you pay again.
Starting: Time starts when your payment is confirmed.
Changing prices: A new price applies to payments made after it takes effect, not to time you have already bought.
Refunds: Within 14 days of a payment, for the part you haven’t used. See the refund page.

Add time before the account is deleted and everything comes back.

Paid time left: Everything works.
Time ended: No new aliases and no replies. Mail keeps arriving.
After 14 days: Forwarding pauses. Senders’ servers keep retrying for a few days.
After 30 days: The account and everything in it is deleted for good.

Spam and bulk mail: Sending unwanted mail in bulk, or using aliases to collect or sell lists
Fraud and phishing: Pretending to be someone else, or tricking people into giving up money or data
Harassment and illegal content: Threats, abuse, or sending anything that is illegal where you or the person you write to lives
Malware: Sending viruses or links to harmful sites
Attacking the service: Trying to break in, overload it, or get around its limits, including through the API
Passing it on: Reselling the service, or giving other people access to your account as a business

What we may do: Switch off the aliases involved, stop the account from sending, or suspend it. For serious or repeated cases, delete it.
Before that: Where we can and it is safe, we will say why in your account first. We have no email address for you.
Refunds: The 14-day refund still applies. Otherwise time you paid for is not refunded after a serious breach.
The law: We may pass on what we hold if an authority legally requires it. See the privacy policy.

What we do: We forward mail sent to your aliases to the addresses you chose, and send your replies from the alias.
Delivery: Mail can be late, filtered or lost, by us or by other servers. We try hard, but can’t promise every message arrives.
What we may refuse: Mail that looks like spam or fails sender checks may be rejected or kept for 7 days, as the privacy policy says.
Content: We don’t read your mail and aren’t responsible for what it says. You are responsible for what you send.
Important mail: Don’t rely on a free alias alone for things you can’t afford to miss. Keep a way to change your address with the sender.

Availability: We run it with care, but it may be down for maintenance or faults. There is no guaranteed uptime.
Changes: We may change or remove features. We will not remove time you have paid for without a refund of the unused part.
Closing down: If we shut the service, we will tell you on the site at least 30 days before and refund the unused paid time.

Your rights: Nothing here limits rights you have by law as a consumer, such as a defective service or the right to cancel.
Our limit: Apart from that, and apart from anything caused on purpose or by gross negligence, we are not liable for lost mail or indirect losses. Our total liability for a claim is limited to what you paid us in the last 12 months.
Your limit: You are responsible for what you do with the service and for any harm it causes others.

Governing law: Polish law. If you are a consumer, you also keep the protections of the country you live in.
Courts: If you are a consumer, you can go to the courts where you live. Otherwise the courts of Poland.
Changes: If we change these terms in a way that matters, we will say so on this page and in your account at least 30 days before. If you don’t agree, delete your account or ask for a refund of unused time.
If a part is invalid: The rest still applies.